Open role at a frontier AI lab
Customer Support Assistant
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About the role
Our team is engaging Customer Support Assistants to contribute their expertise to a customer's project focused on delivering outstanding customer experiences. In this role, you'll apply your expertise to help train next-generation AI systems. Your work will shape how models learn, reason, and perform through high-quality, real-world input. No prior experience in AI is required — your domain knowledge is what matters. This opportunity is ideal for expert-level contributors who excel at written and verbal communication and are passionate about empathetic, solution-oriented customer support.