Our team is engaging Stripe Specialists to support a customer project focused on completing and documenting real-world workflows within Stripe. In this role, you’ll use your hands-on Stripe experience to complete realistic payment and financial operations workflows and contribute high-quality interaction data that supports the development of next-generation AI systems.
Scope of Work
• Complete assigned workflows and tasks within Stripe using practical payment or financial operations experience.
• Navigate Stripe features related to customers, payments, invoices, subscriptions, refunds, disputes, and transactions.
• Complete common payment and billing workflows based on provided instructions.
• Create and manage customers, payments, invoices, subscriptions, refunds, and other relevant records within Stripe.
• Record your screen while completing assigned workflows and clearly demonstrate the steps taken.
• Create realistic prompts and detailed rubrics based on completed workflows.
• Document workflow steps and clearly explain the Stripe tools, features, and actions used.
• Review completed tasks for accuracy and alignment with project guidelines.
• Follow project instructions and quality standards while working independently in a remote environment.
Preferred Qualifications
• Strong hands-on experience using Stripe in a professional, finance, payments, SaaS, or e-commerce environment.
• Prior Human Data experience, such as data annotation, labeling, RLHF, AI response evaluation, model evaluation, or similar work.
• Current access to Stripe and ability to navigate the platform independently.
• Comfortable recording and sharing your screen while completing Stripe workflows.
• Experience with payments, billing, subscriptions, invoicing, refunds, disputes, or financial operations.
• Familiarity with Stripe Billing, reporting, or other Stripe features is a plus.
• Strong attention to detail and ability to clearly explain workflows and processes.